Returns & Exchanges
At RBD Outlet, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for items in their original, unworn condition. If your order doesn't fit or meet your expectations, our streamlined process makes exchanges and refunds quick and easy.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging with all tags attached, ensuring you include the packing slip provided in the portal.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing